Terms of Service

Pristine Property Masters

Effective Date: February 18, 2026

These Terms of Service govern your use of the services provided by Pristine Property Masters. By booking or using our services, you agree to these terms.

1. Services

We provide professional window cleaning, screen cleaning, gutter cleaning, and related exterior maintenance services as described on our website and promotional materials. Services include cleaning exterior glass, frames, sills, and screens.

2. Appointments & Cancellations

Appointments must be scheduled in advance.

Cancellations must be made at least 24 hours before the scheduled service.

Missed appointments or late cancellations may be subject to a fee.

3. Pricing & Payments

Prices for services will be provided before work begins.

Payment is due upon completion of service unless otherwise agreed.

We accept cash, checks, and credit or debit cards.

4. Customer Responsibilities

Customers must ensure safe and clear access to the property, including removing obstacles, pets, or hazards.

Please notify us in advance of any fragile surfaces or special instructions.

5. Liability

While we take great care, Pristine Property Masters is not responsible for pre-existing damage, deterioration, or wear to windows, screens, gutters, or exterior surfaces.

We are not liable for damages resulting from unsafe property conditions outside our control.

6. Satisfaction Guarantee

If you are not satisfied with our service, please notify us within 24 hours, and we will make reasonable efforts to resolve the issue.

7. Termination

We reserve the right to refuse service or terminate agreements if safety risks, property conditions, or other reasonable factors prevent us from completing the work safely.

8. Governing Law

These Terms are governed by the laws of the State of South Carolina.

9. Contact

If you have any questions about these Terms, please contact us:

Pristine Property Masters

Email: n.bailey024@gmail.com

Phone: +1 (704) 794-8777